April 28, 2004

  • The third attempt was actually mean. I said things like, "Is this more like 'Eliza' than 'LivePeople?'" Just then the 'Earthlink representative' answered the phone and I wasn't on hold any more, so I closed the window reflexively before I took a screen shot.

    For two months they've been billing me for an account I closed. They suck.

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